Employment History
Currently: SMB Creative Group
Currently I work for a website development firm called SMB Creative Group. We provide web-based solutions for churches, organizations, and small businesses. My official title is Support Manager but I wear many hats, including web designer and graphic designer.
Past: Sylvan Learning Center
Previously, I worked for Sylvan Learning Center. At Sylvan I helped students develop the math, English, and study skills that they need to succeed in the classroom.
Past: Fort Zumwalt South Middle School
During my tenure at Fort Zumwalt South Middle School as the In School Suspension teacher I learned to tune my classroom management skills. I learned how to create an environment that induced the greatest amount of learning with the least amount of distraction.
Past: Missouri State University Computer Services
While studying at Missouri State University I worked in Computer Services. My responsibilities in the computer labs included helping students and professors, re-imaging computers, performing disk checks, and troubleshooting hardware.
References
"Mike is a hard, tireless worker. In order to be prepared he would arrive at school early and stay late. He is very dedicated to student achievement, and is bright and knowledgeable about the subject being taught. I found Mike to have strong organizational skills with lessons and materials." Read More From Don Morris
"Michael is extremely talented and exhibits a passion for Education, which is contagious in his teaching...Michael is highly competent in content/subject knowledge, grade appropriate teaching skills, and displays a very effective teachng style. He demonstrated a thorough knowledge of preparation, planning, and organization." Read More From Tom Boulch
"In and out of the classroom Mike exudes professionalism. He is intelligent, thoughtful and personable. Mike has established himself as a friendly co-worker and goes above and beyond to help South Middle School students in our after-school tutoring program and in a supervisory role. Mike is a dedicated employee, often showing up to school before his contractual time and staying after hours to take care of any I.S.S. administrative duties." Read More From Jeremy Moore
"Initially, Michael impressed me with his knowledge and competence as a social studies teacher. He is an intelligent and perceptive educator with a solid knowledge in history, government, and current events... Using technology in the classroom is one of Michael’s strengths. His knowledge of the computer and how to utilize it in the classroom are impressive." Read More From Chris Gray
Resume
You can also download a PDF version of my resume.
Michael D. Schepker
2007 Woodridge Dr
Phone: (636) 233-3366
Saint Peters, MO 63376
mikeschepker@gmail.com
Professional Summary
Information Technology Professional with over 5 years experience in the technology and telecommunications field. I am experienced in the many regions of Windows 2000/2003 Server, XP, Vista, and 7 as well as Mac OSX. Over the years I have provided technical support for all levels of users, non-technical people, and management.
Technical Skills
Operating Systems: Windows (Server 2003, XP, Vista, 7), Mac OSX.
Applications: Microsoft Suite: Word, Excel, PowerPoint; Photoshop CS; FTP; PLESK Server Software; Macromedia Dream Weaver; Mail Enable Mail Server; Captivate; Salesforce; DotNetNuke; CPanel; WordPress ; Social Networking Applications and Websites.
Professional Experience
Connecting Members, LLC, St. Charles, MO June 2008 – Present
Support Manager
- Sustain support base for Church Website Builder while heading the support department.
- Responsible for creating and updating support processes and procedures.
- Ensure quality functionality of servers for our customers, as well as the office.
- Design Websites, Photoshop graphic logos, and guarantee day in and day out customer satisfaction.
- Host weekly online training sessions with many groups of clients.
Sylvan Learning Center, St. Peters, MO, October 2008 to October 2009
Teacher
- Taught students how to improve their reading and math skills (children and adults).
- Taught ACT support.
- Provided homework support for students.
Fort Zumwalt School District, St. Peters, MO, August 2007 to June 2008
In School Suspension Teacher
- Taught subject matter to students.
- Headed after-school tutoring program.
River City Internet Group/e-Backups, LLC, Maryland Heights, MO, May 2005 to December 2005
Technical Support and Customer Service
- Provided support for customers of e-Backups’ online backup solution.
- Oversaw and conducted weekly training with e-Backups partners.
- Provided technical support for various RCIG ventures.
Computer Services, Springfield, MO, August 2003 to May 2005
Computer Services User Support
- Provided students with support on a variety of programs on Windows 2003, XP, and Mac OSX.
- Provided technical help with Exchange email and registering new students on the university’s network.
- Provided software and hardware technical support to faculty.
Education
Missouri State University, Springfield, MO
Bachelor of Science, History Education.
Cumulative GPA, 3.4
Member of Phi Alpha Theta National Honors Fraternity 2004-2005
